We stand behind our goods and services and want you to be satisfied with them. We’ll always do our best to take care of customers—our philosophy is to deal with you fairly and reasonably; we hope you will be fair and reasonable with us as well.
RETURNING BY MAIL (U.S.): Your return will be processed within 10-14 business days.
REFUNDS: If you ordered by credit card, we’ll credit your account within 14 business days. This will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return. If a credit card was used the entire merchandise amount will be refunded to your credit card.
We DO NOT offer free return shipping and unfortunately, we cannot refund shipping charges.